We are here to help you

Welcome to the Homplex Technical Support page. We put partner satisfaction first, and optimising processes and reducing waiting times is a joint effort of our teams.

Each product benefits from specific warranty and service, depending on its type and destination. The procedure for sending products for servicing (for eligible products) may differ from product to product.

We have put below a general guide to help you simplify the process as much as possible.
Legal entities and certain specific products (such as industrial products) benefit from other warranty and service conditions, usually covered by contract.